For more than 10 years, StarQuest Learning has worked to develop people in the areas of leadership, sales, and customer service.

Our innovative approaches to people development result in more learning, faster, with better retention of knowledge and greater returns on investment.

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Team Development Learning Track
Course 1: High-Performing Teams
Teams go through several stages to attain high performance. During this course, we will identify these stages and examine the factors that are necessary to shape a high-performing team.
Course 2: Establishing the Team Objective
A common objective is imperative for a high-performing team. A team objective has two elements: clear goals and a compelling purpose. As a participant in this course, you will learn how to craft an objective for your team at work.
Course 3: Structuring the Team Partnership
Established roles and responsibilities are important for members of a high-performing team. We will identify team behaviors that are most conducive to teamwork and collaboration, and we'll outline why it is imperative that team members have a set of operating guidelines—norms that set expectations and define team behaviors.
Course 4: Managing the Team Day-to-Day
Five common responses can be used to resolve team conflict. During this course, we will discuss when each response is effective and appropriate to use. We will list the steps required to hold people accountable for results and will introduce planning guidelines and tools to increase the effectiveness of team meetings.
Course 5: Team Work
The focus of this course is on applying what you have learned about high team performance. You will participate in team meetings in which you will formalize your team objective and formulate a set of ground rules for how team members will work together. You will also outline how your team will address conflict and hold each other accountable. Your team may decide to document your work by developing a formal team contract. This final step of the process is fun, energizing and engaging for your entire team—and will directly improve your performance!

Duration of Online Courses:
Approximately 30 minutes to complete

Materials:
·  Team Development Learning Track Workbook

·  Manager Review and Reinforcement Guide

Competencies Addressed:
·  Building High-Performing Teams

·  Setting Team and Individual Goals

·  Facilitating Team Meetings

·  Managing Conflict